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Claim Representative - Casualty, GL, Auto in Glen Allen, VA at The Main Street America Group

Date Posted: 8/20/2018

Job Snapshot

Job Description

Job Summary: 

Tired of handling only ABI claims day after day?  Here is an opportunity to grow and build on your personal lines and ABI experience, by developing your claim handling skills in commercial lines, casualty and general liability 

Great opportunities await you at The Main Street America Group!  The Main Street America Group is a billion-dollar super-regional property & casualty insurance company, providing products in 36 states.  We have a Claims Representative - Casualty, Auto, BI opening in our Richmond, VA office location.    

This position requires relocation to Richmond,VA

Visit our website for more information or to apply at    /

Conducts claims investigations, determines coverage and liability, and negotiates (settle, authorize or deny payment) to conclusion the claim within authority limits.  Recognizes and investigates all cases involving casualty claims, auto bodily injury and general liability.  Ensures timely financial transactions, including reserving and review and payment of vendor bills.

Role Education and Experience Requirements:

  • Bachelor's degree preferred; minimum of Associates degree or combination of secondary education (and/or other related certifications, such as AIC, CPCU or alternative designation as approved by management) and comparable, progressive experience.

  • Possession of, or ability to attain, required licensing within 3-6 months.

  • A minimum of 4 years claims experience in Property and Casualty Insurance and related certifications as listed above.

  • Strong organizational skills and high attention to detail; ability to manage multiple priorities, work to deadlines, adapt to change in a fast-paced metric-focused environment; must be able to manage diary timely and complete tasks to ensure that cases move to the best financial outcome with timely resolution.

  • Excellent listening, verbal and written communication skills; must possess ability to communicate effectively across all levels of the company with internal and external customers, vendors, etc.

  • Strong conceptual, analytical and problem-solving ability; proven negotiation and decision-making skills a must.

  • A basic understanding of litigation management and insurance accounting.

  • Ability to build and sustain positive and collaborative working relationships.

  • Proficiency and proven skill in use of computer programs and mainframe, including strong knowledge and utilization of Microsoft Office products (Outlook, PowerPoint, Excel, etc.) and claims systems such as ImageRight, Blue Zone, etc.

    Our benefit package includes:   

  • Medical, Dental & Vision (Day 1 coverage)

  • 401(k) with Company Match

  • Pension Plan

  • Paid Time Off Program

  • Incentive (Bonus) Plan

  • Relocation Program

  • Employee Wellness Program (Health & Fitness)

  • Perks at Work Program (company discounts on travel, entertainment, electronics and apparel)

  • Paid Holidays

  • Company-Paid Disability and Life Insurance

  • Tuition Reimbursement Programs

  • Flexible Spending Accounts for Health & Dependent Care

  • Casual Dress Code

    Due to the financial responsibilities of this position, all candidates will be subject to the credit check process.

    Contingency Recruiters : Please do not send resumes directly to any hiring manager within the MSA organization.  If you would like to discuss this position, please contact the Staffing Department directly and NOT our managers. You must have a signed and current search agreement with the MSA Staffing Department before any resumes can be reviewed. Any resumes sent directly to MSA without a contract and specific work order in place for the position   will be considered property of MSA.  Thank you for your cooperation in this matter!


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