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Commercial Lines Underwriter / Sr. Underwriter in Jacksonville, FL at The Main Street America Group

Date Posted: 9/13/2018

Job Snapshot

Job Description

If you have a passion for taking ownership of projects, building relationships with coworkers and external clients and providing award-winning service, then The Main Street America Group is the place for you.

Since 1923, our mission has been to take care of our customer – the independent agent – better than anyone else. Customer service is at the heart of everything we do. With offices in eight locations, we offer a wide range of commercial and personal insurance, as well as surety bond products, in 37 states.

Our products and services are backed by financial stability. Our more than $1 billion in written premium is offered exclusively by 2,500-plus independent insurance agents. Administers, interprets and controls the compilation of statistical, financial, and competitor information to assist management in the pricing of existing and new property/casualty products.

We are seeking a Commercial Lines Underwriter, or Senior Commercial Lines Underwriter (to be determined based on skills, background, and experience), to support our growth initiatives. If you are a results oriented, experienced underwriter willing to work directly in our Jacksonville, FL office, you are the right candidate for us!

Job Summary:

This position is responsible for the Commercial Lines underwriting activities and selecting profitable business.

  • Use sound underwriting judgment within company guidelines and corporate market direction for specific agents within assigned territory to achieve loss ratio and growth objectives

  • Administer and monitor underwriting rules and guidelines, rating manual rules and laws/regulations

  • Work as part of an overall team to promote achievement of objectives within the assigned agency group  

  • Serve as technical resource in multi-line underwriting environment and principle contact for agents - monitor agency performance and recommend and execute remedial action plans to address quality of business, flow, mix, penetration, etc.  

  • Resolve billing and other agents’ service requests

  • Participate in the agency review process in support of territorial initiatives

  • Effectively manage the decision-making process and maintain MSA/agent standards through knowledge and application of corporate business process procedures, effective communication and overall agent relationship management skills


  • Bachelor’s degree preferred in business administration, insurance, risk management, economics or finance

  • CL product knowledge in multi-lines preferred

  • 6+ years relevant commercial lines underwriting experience for consideration for the senior level 

  • Excellent verbal and written communication skills - must possess ability to communicate effectively across all levels of the company with internal and external customers, agents, vendors, etc.

  • Proficiency and demonstrated skill in utilization of Microsoft Office products including Outlook, PowerPoint, Excel, etc.

  • Must be able to exercise good judgment and effective decision making with a drive for results

  • Ability to build and sustain positive and collaborative working relationships

  • Strong conceptual and analytical ability with proven negotiation skills

The Main Street America Group offers these comprehensive benefits:
•    Medical, Dental & Vision (Day 1 coverage)
•    Generous Paid Time Off
•    401(k) with Competitive Company Match
•    Pension Plan
•    Incentive (Bonus) Plan
•    Employee Recognition Programs
•    Paid Holidays
•    Company-Paid Disability and Life Insurance
•    Tuition Reimbursement
•    Flexible Spending Accounts for Health & Dependent Care

Contingency Recruiters: Please do not send resumes directly to any hiring manager within the MSA organization.  If you would like to discuss this position, please contact the Staffing Department directly and NOT our managers. You must have a signed and current search agreement with the MSA Staffing Department before any resumes can be reviewed. Any resumes sent directly to MSA without a contract and specific work order in place for the position will be considered property of MSA.  Thank you for your cooperation in this matter!


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