This site uses cookies. To find out more, see our Cookies Policy

Complex Claim Specialist / Construction Defect 3rd Party in Jacksonville, FL at The Main Street America Group

Date Posted: 8/31/2018

Job Snapshot

Job Description

Great opportunities await you at The Main Street America Group.  The Main Street America Group is a billion-dollar super-regional property & casualty insurance company, providing products in 36 states.  

We are recruiting for a future opening in our Complex Claims Specialist for our Construction Defect unit.  The position can be located in either our Jacksonville, FL or Richmond, Va offices.  Telecommuting may be available for experienced adjusters..

Position pay is targeted at $80,000 - $85,000; negotiable based on experience/skills.

Job Summary: 

Assigned highly complex, large loss claims. Conducts claims investigations, determines coverage and liability, and negotiates (settle, authorize or deny payment) to conclusion the claim within authority limits.  Recognizes and investigates all cases involving subrogation, insurance fraud issues, and disposition of salvage.  Ensures timely financial transactions, including reserving and review and payment of vendor bills. Handles litigation cases and attends arbitrations and mediations on assigned files.
Role Education and Experience Requirements:
  • Bachelor’s degree or comparable, progressive work experience
  • Experience in 3rd Party Claims preferred.
  • Ability to attain required licensing within 3 - 6 months 
  • A minimum of 6 year’s progressive experience in area of focus preferred (Focus on FL) 
  • AIC (Associate in Claims) or alternative designation as approved by management
  • Anticipates situations and mitigates pro-actively
  • Handles complex issues
  • Strong listening and communication skills
  • Must have good negotiation skills and a good understanding of litigation management.
  • Have a good understanding of insurance accounting and good decision-making skills

Due to the financial responsibilities of this position, all candidates will be subject to the credit check process.

Our comprehensive list of benefits include:

  • Medical, Dental and Vision (Day One Coverage)
  • Paid Time Off
  • 401(k) with Generous Company Match
  • Pension Plan
  • Generous Paid Time Off Benefits
  • Employee Wellness Program (Health and Fitness)
  • Perks at Work Program (discounts on travel, entertainment, electronics and apparel)
  • Work from Home program after 6 months 
  • Incentive (Bonus) Plan
  • Employee Recognition Programs
  • Paid Holidays
  • Company-Paid Disability and Life Insurance
  • Tuition Reimbursement
  • Flexible Spending Accounts for Health and Dependent Care

Contingency Recruiters: Please do not send resumes directly to any hiring manager within the MSA organization.  If you would like to discuss this position, please contact the Staffing Department directly and NOT our managers. You must have a signed and current search agreement with the MSA Staffing Department before any resumes can be reviewed. Any resumes sent directly to MSA without a contract and specific work order in place for the position will be considered property of MSA.  Thank you for your cooperation in this matter!


  1. Claims Examiner Jobs
  2. Claims Manager Jobs