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Personal Lines State Product Manager in Jacksonville, FL at The Main Street America Group

Date Posted: 4/9/2018

Job Snapshot

Job Description

Great opportunities await you at The Main Street America Group!  The Main Street America Group is a billion-dollar super-regional property & casualty insurance company, providing products in 36 states.

As a Personal Lines Product Manager, you will have the opportunity to join a growing business that is in the midst of introducing new products across several states.  As a Manager you will develop and implement pricing, underwriting and product recommendations to support the division’s profit and growth objectives. Collaborate with various functional areas (field operations, pricing, underwriting, IT) to develop a deep understanding of the marketplace and implement winning strategies.

This position is located in our Jacksonville, FL Corporate Headquarters location.


  • Leads the development and implementation of new product launches, including
    • completing regulatory reviews for assigned states
    • customizing the product to meet the needs of the marketplace
    • creation of business requirements
    • developing materials to file with state insurance departments – rate and rule manuals, underwriting guidelines, forms
    • responding to department of insurance questions to ensure timely approval of rates/rules/forms/underwriting guidelines filings
  • Analyze premium and loss trends and implement product changes to meet expectations for profitability, growth and retention
  • Leads the rate review process, including preparing state filing materials and responding to department inquiries
  • Experience with rate making methodologies and competitive pricing analysis
  • Collaborates with Actuarial, Product, Field Operations and Underwriting to develop individual state tactics
  • Experience managing multiple projects and initiatives at either a state or countrywide level
  • Contributes in the development of training materials and presentations
  • Ensure all state and product initiatives are compliant with regulations
  • Monitor competitive and regulatory activities within the marketplace.
  • Reviews monthly reports and communicate key findings to senior management (business performance, production, business quality, competitiveness)

Education and Experience Requirements:

  • 5+ years of Personal Lines experience managing products for either home and auto insurance
  • BA/BS business related concentrations preferred with an emphasis in risk management, mathematics, statistics, actuarial science or related business field
  • GPA of 3.0 or above
  • Ability to collaborate with peers to achieve goals as well as the ability to work well independently
  • Strong problem-solving and analytical skills
  • Must be self-motivated, organized and able to meet assignment deadlines
  • Strong written and verbal communication skills
  • Intermediate to advanced proficiency in Excel, PowerPoint and Word. Knowledge of Access, SQL, Quadrant and InsureQuote is a plus

The Main Street America Group offers generous benefits:

  • Medical, Dental and Vision (day 1 coverage)
  • Paid Time Off and Paid Holidays
  • 401(k) with Company Match
  • Company paid Pension Plan
  • Relocation Program
  • Employee Incentive and Recognition Programs
  • Company Paid Life and Disability Insurance
  • Tuition Reimbursement
  • Casual Dress Code
  • Wellness Incentive Program

Come learn why 100% of new hires are satisfied with the choice they made to join Main Street America. 
To apply, visit our website at:

Contingency Recruiters: Please do not send resumes directly to any hiring manager within the MSA organization.  If you would like to discuss this position, please contact the Staffing Department directly and NOT our managers. You must have a signed and current search agreement with the MSA Staffing Department before any resumes can be reviewed. Any resumes sent directly to MSA without a contract and specific work order in place for the position will be considered property of MSA.  Thank you for your cooperation in this matter!

Competencies: Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business.

Influencing and Negotiation - Gaining others’ support for ideas, proposals, projects, and solutions; achieving desired business results through effective negotiation.

Analytical Thinking/Decision Making - Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.

Manage Project Execution - Ability to plan, organize, monitor and control projects ensuring efficient utilization of technical and administrative resources.

Relationship Building - Initiates, develops, maintains, and strengthens partnerships with others inside or outside the organization.

Technical Competencies:

Personal Insurance - Knowledge of personal insurance products, market segments and marketplace.

Communications - Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.

Insurance Legal and Regulatory Environment - Knowledge and understanding of state laws and regulations affecting insurance practices.

Knowledge of Underwriting - Knowledge of the full spectrum of activities, practices, tools and considerations for managing the underwriting process.

Solutions Development - Knowledge of and ability to work with customers to assess needs and generate appropriate solutions to problems or identified needs.


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