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Senior Policy Processor- Commercial Lines in Keene, NH at The Main Street America Group

Date Posted: 8/17/2018

Job Snapshot

  • Employee Type:
  • Location:
    Keene, NH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

If you have a passion for taking ownership of projects, building relationships with coworkers and external clients and providing award-winning service, then The Main Street America Group is the place for you. Since 1923, our mission has been to take care of our customer – the independent agent – better than anyone else. Customer service is at the heart of everything we do. With offices in eight locations, we offer a wide range of commercial and personal insurance, as well as surety bond products, in 37 states.

Our products and services are backed by financial stability. Our more than $1 billion in written premium is offered exclusively by 2,500-plus independent insurance agents. 

Job Summary:

This position reviews, enters and amends property and casualty insurance policy information for specific lines of business within a product that is received by agents, policy holders, and other clients using established procedures. Identifies discrepancies and corrects on-line policy information.  Processes changes to policies including endorsements, cancellations, reinstatements and additional requests for information. Individual accountability and responsibility for quality and productivity results. Must take ownership for policies, procedures, self-development and team success.

Role Education and Experience Requirements:

  • Post high school education including some type of professional development required

  • Associate’s or Bachelor's degree preferred

  • Demonstrated stable and progressive work experience

  • Property & Casualty insurance experience a plus

  • Proven keyboarding skills along with strong organizational, attention to detail, and time management skills a must

  • Ability to effectively communicate and interact with clients and internal contacts in a professional and courteous manner

  • Proficiency with Microsoft Office products and database experience desirable

Our comprehensive list of benefits include:

  • Medical, Dental and Vision (Day One Coverage)

  • Paid Time Off

  • 401(k) with Generous Company Match

  • Pension Plan

  • Incentive (Bonus) Plan

  • Employee Recognition Programs

  • Paid Holidays

  • Company-Paid Disability and Life Insurance

  • Tuition Reimbursement

  • Flexible Spending Accounts for Health and Dependent Care

Come learn why 100% of new hires are satisfied with the choice they made to join Main Street America. 
Visit and click on “Careers” to find out more.

Contingency Recruiters : Please do not send resumes directly to any hiring manager within the MSA organization.  If you would like to discuss this position, please contact the Staffing Department directly and NOT our managers. You must have a signed and current search agreement with the MSA Staffing Department before any resumes can be reviewed. Any resumes sent directly to MSA without a contract and specific work order in place for the position will be considered property of MSA.  Thank you for your cooperation in this matter!